harley-davidson petaling jaya Archives

Harley-Davidson Safety Recall Campaign – Are you affected?

Harley-Davidson Motor Company, Inc. has initiated a Safety Recall Campaign to replace the old brake fluid of certain models.
The models involved are 2008 TO 2011 TOURING, CVO TOURING AND V-ROD MODELS WITH ABS.
The new Malaysian Harley-Davidson dealership, Harley-Davidson of Petaling Jaya will carry out the campaign.

The Harley-Davidson Motor Company, Inc. is conducting a Safety Recall Campaign for its motorcycles worldwide.

In an earlier article of ours, we mentioned that the motorcycle’s brake fluid needs to be replaced every 2 years, regardless of mileage and appearance.

This is because brake fluid is hygroscopic (a description for something that loves moisture) and will absorb moisture right out of the air. It is even more critical in our country where the climate is hot and humid. Moisture in the fluid will lower the latter’s boiling point, causing brake fade.

As for this Safety Recall Campaign, the models involved are 2008 TO 2011 TOURING, CVO TOURING AND V-ROD MODELS WITH ABS.

The Motor Company notes that the brake fluid should be flushed and replaced with fresh fluid every two years, as per the H-D Owner’s Manual and Service Manual. Prolonged usage of the old fluid may cause it to gel and leave deposits on the brake components. Should these deposits continue to form over a prolonged period on the apply valve of the ABS Hydraulic Control unit, the valve may stick and cause a loss of braking function.

The new Harley-Davidson dealership in Malaysia, Harley-Davidson of Petaling Jaya (HDPJ), will carry out the campaign for all the affected motorcycles, regardless if they were purchased through the official channel or grey importers. And there is also good news for owners of grey import Harley-Davidson’s, as the new dealer no longer charges an exorbitant “activation fee” for the technician to simply work on your bike. All Harley-Davidson’s are now welcome at HDPJ regardless of where you bought your bike.

Harley-Davidson of Petaling Jaya is located at The Gasket Alley

As such, the Motor Company will communicate the affected VIN (vehicle identification number) to HDPJ. However, as HDPJ is still new and there are many grey import Harleys in Malaysia, owners of 2008 TO 2011 TOURING, CVO TOURING AND V-ROD MODELS WITH ABS are advised to contact HDPJ and provide their VIN for verification. HDPJ will immediately confirm if the motorcycle if affected.

The new Harley-Davidson Platinum Label DOT 4 brake fluid will be available for ordering from mid-March 2018, thus HDPJ will schedule appointments for the affected units.

Only the replacement of brake fluid is covered and no further parts will be replaced under the campaign. Replacement of the brake fluid will be carried out using the Digital Tech II apparatus, as the bikes are equipped with ABS. Please be advised that the machine will instruct the ABS hydraulic control unit to fully flush the brake fluid and residue, hence replacement of brake fluid without the Digital Tech II machine is erroneous and potentially dangerous.

The task will take 1.5 hours and is free-of-charge.

Please get in touch with Harley-Davidson of Petaling Jaya at +603-79559399. You may also call Service Advisors Lingesh at +6018-9861229, or Naqid at +6018-9891229. HDPJ are open from 9.30am to 7.00pm Mondays to Saturdays and, closed on Sundays and Public Holidays. Please click here to visit the Harley-Davidson of Petaling Jaya’s FB page.

Also, as a side note to parallel importers who import Harley-Davidson’s, the official dealer at Harley-Davidson Petaling Jaya will also conduct software updates and bike resetting to prepare the motorcycle for local sale. While importers had to previously fork out money to previous H-D technicians to conduct “localization” and resetting, the official dealer can and will reprogram the bike for you with all the right tools and machines needed to service the bike. This is great news for grey importers as they can now have their machines better prepared for sale, while buyer’s can now rest easy knowing that their machines have been worked on by official Harley-Davidson technicians.

According to Juan Chow Wee, who is the General Manager of Didi Resources Sdn Bhd, the importer and distributor of Harley-Davidson in Malaysia, the new Harley-Davidson of Petaling Jaya is opening its doors to all owners of Harley-Davidson regardless of whether it was bought through the official channel or through the grey market.

“We want to be accessible to all Harley-Davidson riders, and we will not practise two standards. The love for Harley-Davidson runs in everyone working for Harley-Davidson of Petaling Jaya and we are showing this by not charging any localisation fee for any Harley-Davidson bike. The price of bikes, parts, accessories and merchandise has also been adjusted to ensure competitiveness, and we are proud to continue the Harley-Davidson brotherhood which was recently put on display at the Grand Opening ride and party.”

HOG Petaling Jaya’s First Ride

Harley-Davidson of Petaling Jaya launched the new HOG Petaling Jaya Chapter.
In conjunction with the launching, they organized the HOG Petaling Jaya’s Inaugural Ride.
The ride began at the new dealership at The Gasket Alley to Tanjung Malim and back to the branch.

Petaling Jaya, 10^th March 2018 – Along with the launch of the new Harley-Davidson of Petaling Jaya (HDPJ) dealership at The Gasket Alley on 9^th March 2018 (for the media), it was also announced that the dealership will create the new Harley Owners Group (HOG) Petaling Jaya Chapter.

Please click on the link below on our coverage of the launch.

Harley-Davidson of Petaling Jaya Officially Opens for Business

Harley-Davidson of Petaling Jaya then called on Harley-Davidson owners to congregate at The Gasket Alley for the Chapter’s inaugural ride.

Harley owners began arriving at the dealership from as early as 7 am despite a morning downpour. They were seen wiping down their beloved steeds of steel soon after. But the owners started arriving en masse after the rain and they descended in droves –solo, with a passenger, in small groups, large groups.

As Harley-Davidson motorcycles appeal to a wide range of customers and fans, the riders were equally colourful in their demeanour, not to mention their bikes and clothing. There was a guy who arrived wearing a Red Indian bonnet (headdress).

Touring models were converted to baggers, Softails to show bikes, Sportsters to bobbers, Dynas to drag bikes, and anything else to the customers’ imagination.

Besides that, as with the saying, “No two Harley’s are alike,” many had been expectedly customized. There was one Street Glide with custom paint with a hog (since Harleys are also called “hogs”) as a fender ornament. There were others with tall ape hanger handlebars, drag bars, boulevard bars. The favourite modification is, of course, the exhaust, since almost all owners love to “liberate” the sound of that Milwaukee V-Twin. There were short (and loud) dual straight pipes, huge bazooka-like pipes, fishtails, and everything else in between.

The owners also showed up in their respective “colours,” as in which sub-Chapter or bike club or group they ride with. Thankfully, there wasn’t any who showed up with the “1%er” badge – denoting their outlaws.

It was apparent that they liked seeing their riding buddies – a familiar face or faces in a sea of people evokes a sense of belonging. Hugs, warm handshakes and secret handshakes were exchanged.

In the meantime, HOG’s Road Captain, marshals and PDRM Traffic Police outriders huddled for a briefing.

Soon, the emcee called for the owners to move into the hallway in The Gasket Alley, for the official launching of the dealership. By then, more than 500 bikers had shown up, inundating the compound and spilling out into the streets.

Mr. Juan Chow Wee, General Manager of DIDI Resources Sdn. Bhd., announced the Harley-Davidson of Petaling Jaya open and also launched the Harley-Davidson of Petaling Jaya HOG Chapter. Mr. Rewi Hamid Bugo, Chairman of DIDI Resources and Mr. Goh Kian Sin, Chairman of Goh Motorcycles Sdn. Bhd. would join the ride. Mr. Juan finally called out, “Let the good times roll and wished they participants a good ride.”

The massive convoy fired up to a heavy metal thunder and probably causing the Meteorological Department to panic in locating a mild earthquake in Petaling Jaya, to AC/DC’s “Highway to Hell,” nonetheless.

RELA personnel and the Traffic Police outriders controlled traffic as the Iron Horses rolled onto the road towards the sleepy town of Tanjung Malim in Perak. The riders pushed head in a smart two-by-two column.

The Police along with retired Traffic Policemen and HOG Marshals guided the long convoy along the North-South highway toward their destination with aplomb and professionalism, while signalling other traffic to pass, so as not to cause a massive traffic jam. As such, not one incident occurred along the way.

The group descended upon the small town, probably waking up anyone was still asleep during the hot morning and stopped at Sarang Art Hub for refreshments. The venue was an old bungalow and consists of a collection of antique wares. The hungry and thirsty (mainly thirsty) riders queued up for food and drinks.

The hosts put on a live band show, helmed by a singer who sounded uncannily like “Papa Rock” Ramli Sarip and backed up by an awesome band, in barefoot on the stage. He belted out classic hit after classic hit to the delight of the participants. A few started calling out a fellow biker to sing as he tried to hide away. He sportingly got up on stage and sang Guns ‘N’ Roses’s super hit “Sweet Child O’ Mine” and the ladies got up and danced. He even gyrated like Axl Rose, complete with a red bandana.

Soon, it was time to head back to Petaling Jaya, led again by the Traffic Police and marshals.

The ride back was brisk, but again, everyone arrived safely for more drinks and food for lunch. The Gasket Alley had also set up the Gasket Bistro, consisting of food and drink vendors in the compound. The party ran all the way to midnight.

Looks like Harley-Davidson owners in Malaysia have a great new Chapter and home.

PICTURE GALLERY

Harley-Davidson Petaling Jaya Dibuka Secara Rasmi

Pengedar sah Harley-Davidson Petaling Jaya yang baru telah dilancarkan secara rasmi pada hari ini.
Ianya merupakan pengedar sah yang pertama sejak Harley-Davidson bertukar rakan pengedar rasmi.
Lebih banyak kedai pengedar sah akan dibangunkan di seluruh Malaysia.

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Harley-Davidson of Petaling Jaya Officially Opens for Business

The new Harley-Davidson of Petaling Jaya dealerships has been officially launched today.
It is the first dealership since Harley-Davidson’s refreshing exercise.
More dealerships around Malaysia are on the way.

Petaling Jaya, 9^th March 2017 – The Harley-Davidson Motor Company and DIDI Resources Sdn. Bhd., the newly-appointed sole distributor have officially launched the new Harley-Davidson of Petaling Jaya dealership, situated at The Gasket Alley.

The new dealership is the first in a “refreshed” independent dealer network in Malaysia; and since Harley-Davidson of Petaling Jaya (HDPJ) is located at the Gasket Alley, the showroom will be operated under the care of Goh Brothers Motorcycles Sdn. Bhd. Goh Brothers Motorcycles Sdn. Bhd. is part of Goh Brothers Capital, who are well-known specialists for several automotive brands in Malaysia.

The 20,000 sq. ft. (1858 sq. m.) dealership will offer the complete range of Harley-Davidson motorcycles, consisting of the 2018 Softail family, Road Glide Special and especially the limited edition 115^th Anniversary. The Harley-Davidson Motor Company is celebrating its 115^th anniversary this year. A Harley-Davidson dealership is incomplete if without offering official merchandize, Motorclothes, parts and accessories.

Harley has always known that great bikes must be supported by great aftersales service. HDPJ promises the best-in-class aftersales service, besides the complete inventory of parts. Additionally, there are six fully-equipped service bays, together with a body and paint centre. The technicians at HDPJ all are trained at the Harley-Davidson University.

Customary to Harley’s dealerships, HDPJ is set to announce the formation of a new HOG (Harley Owners’ Group) Petaling Jaya Chapter Malaysia. It’s through HOG that Harley owners maintain their brand loyalty and share a common interest, hence building a sense of camaraderie. HDPJ will organize more rides, activities and events in the future, starting with 500 riders joining the Petaling Jaya Chapter Malaysia’s inaugural ride tomorrow (10^th March 2018) from HDPJ to Tanjung Malim. There’ll be another 1,500 Harley-Davidson owners who will celebrate the opening of the new dealership upon their return from the ride.

At today’s launch catered to the media, the luminaries present were Mr. Johan Kleinsteuber, Managing Director of Harley-Davidson Asia Emerging Markets (whom we’ve interviewed previously); Mr. Rewi Hamid Bugo, Chairman of DIDI Resources Sdn. Bhd., and Mr. Goh Kian Sin, Chairman of Goh Brothers Motorcycles Sdn. Bhd, along with a large number of Harley owners.

The media was given the first look of the completed showroom, where the first three owners of the motorcycles purchased from HDPJ unveiled their bikes. They then adjourned to the service reception and the workshop afterwards.

Harley-Davidson of Petaling Jaya is located at The Gasket Alley, Lot 15, Jalan 13/6, 46200 Petaling Jaya, Selangor Darul Ehsan.

PICTURE GALLERY

Pusat Perkhidmatan Rasmi Harley-Davidson Di Petaling Jaya Kini Dibuka!

Berita hebat buat semua pemilik Harley-Davidson di Malaysia! Pusat perkhidmatan rasmi Harley-Davidson di The Gasket Alley telah dibuka secara rasminya semalam (Sabtu, 8 Disember).

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Official Harley-Davidson Service Centre in Petaling Jaya Now Open For Business!

Great news for all Harley-Davidson owners in Malaysia! The official Harley-Davidson service centre at The Gasket Alley will officially open its doors tomorrow (Saturday 8th of December).

Built with an investment of RM1.5 million, the new service centre features unique tools and even hydraulic jacks that have been specially flown in from either Europe or the United States. These are unique equipment specially designed for Harley-Davidson motorcycles.

The technicians including the management team have all been trained at the Harley-Davidson University in Bangkok, and are certified to service any type of Harley-Davidson.

The service centre is open to ALL Harley-Davidson’s regardless of whether they were bought from the official dealer, or second hand, or from the grey market. The new service centre does not charge a “localisation” or “initilisation” fee, and will service all Harley-Davidson motorcycles.

In a recent interview with Johan Kleinsteuber (pictured above), the Managing-Director of Harley-Davidson Asia Emerging Markets, the question of aftersales service cropped up, to which Johan replied, “Personally I will encourage grey market owners to visit authorised workshops. I am a rider myself and I will always want my bike to be in the best condition possible because at the end of the day it is also about safety. Our dealership staff are all fully trained. They have gone through the whole training process and attended the Harley-Davidson university in Bangkok, so they can be assured of the highest level of service quality. Ultimately this is what we want to bring to our customers, to be part of the whole ownership experience.” (You can click here to read the full interview)

The opening of the official service centre will be followed by the launch of the all-new Harley-Davidson showroom at The Gasket Alley which is scheduled to take place next month.

For more information, visit The Gasket Alley’s Facebook page here.

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