System Maintenance Blamed for Wrong Photo, Info in Digital Driving License

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System Maintenance Blamed for Wrong Photo, Info in Digital Driving License

The Road Transport Department (Jabatan Pengangkutan Jalan/JPJ) confirmed that the issue of the display of the owner’s photo being different from the actual owner’s information in the Malaysian Digital Driving License (e-LMM) was due to system maintenance.

JPJ also informed that there was no element of system abuse or identity theft in the issue.

JPJ in a statement today informed that the matter occurred when the information technology team was carrying out system maintenance work which was done periodically to ensure the sustainability of the MyJPJ system.

“The JPJ takes note and apologizes regarding the issue of the display of the e-LMM owner’s photo being different from the actual owner’s information. This department would like to inform that this matter has been immediately rectified and improved,” according to the statement.

JPJ assures that there is no element of system abuse or identity theft of driver’s license holders’ information. On the contrary, all information is protected and safe.

“JPJ will always improve the system from time to time to strengthen the delivery of the best digital services to the people,” according to him.

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Wahid Ooi

Wahid's lust for motorcycles was spurred on by his late-Dad's love for his Lambretta on which he courted, married his mother, and took baby Wahid riding on it. He has since worked in the motorcycle and automotive industry for many years, before taking up riding courses and testing many, many motorcycles since becoming a motojournalist. Wahid likes to see things differently. What can you say about a guy who sees a road safety message in AC/DC's "Highway to Hell."