Kawasaki Motors Malaysia has issued a notification in relations to the worldwide recall for the Kawasaki Ninja ZX-10R and ZX-10RR models.
The affected models manufactured from 2016 to 2017 stem from a possible transmission gear failure when presented with high impact force.
The repair consists of replacing the 2nd, 3rd & 4th output gears and the 2nd input gear in the transmission.
It was only five days ago when the National Highway Traffic Safety Administration (NHTSA) issued a recall of around 4,000 units of the Kawasaki Ninja ZX-10R and ZX-10RR from 2016 to 2018 in the US. The recall was announced to a faulty transmission system that might cause the gears to break during shifts.
The issue was identified initially in the Thai market and soon afterward, Kawasaki Motors Corp., USA confirmed the recall and announced a proactive measure to make sure that all of the affected units are remedied as soon as possible.
It turns out that the transmission gears from 2nd to 4th are prone to breakage when presented with high impact forces during gear shifts. Now, Kawasaki Motors Malaysia (KMSB) has confirmed this and has taken the initiative as a responsible importer to identify, inspect and remedy all of the affected ZX-10R ABS and ZX-10RR units here in Malaysia.
The notification that was officially released by Kawasaki Motors Malaysia can be read as follows:
Notification from Kawasaki Motors (Malaysia) Sdn. Bhd.
To our valued Ninja ZX-10R ABS and Ninja ZX-10RR owners and users,
We thank you very much for your support and trust in Kawasaki brand. As a responsible importer, assembler and distributor of Kawasaki motorcycles in Malaysia, we are dedicated in providing motorcycles of outstanding quality and value.
Kawasaki Motors (Malaysia) Sdn. Bhd. is announcing a proactive recall program of the model year 2016 and 2017 Ninja ZX-10R ABS and Ninja ZX-10RR for replacement of transmission gear only. The repair consists of replacing the 2nd, 3rd & 4th output gears and the 2nd input gear in the transmission.
This activity will be performed Free of Charge (for replacement of component parts only). Estimated time required to inspect and to install the parts is approximately around 4 hours.
Do call our customer service representative, Ms. Hazwani at 03-5566 5725 for an appointment.
Our customer service line is open
Monday to Thursday:
9:00 am to 1:00 pm & 2:00 pm to 5:00 pm
9:00 am to 12:30 pm & 2:30 pm to 5:00 pm
We appreciate your continuous support as we are fully committed towards our customers’ satisfaction on Kawasaki products and for you to enjoy riding your motorcycle.
To know more about the notification regarding the recall for the Kawasaki Ninja ZX-10R ABS and ZX-10RR manufactured from 2016 to 2018, you can head to the KMSB official website by clicking HERE.